Residential Services

At GEM Systems, we understand your home computer system is a vital part of your daily life.

When the technical stuff is not functioning properly, it can be a real crisis. Call the pros at GEM Systems for an on-site resolution to your problem. We make house calls for onsite computer repair in the Rock Hill area

A home computer is most susceptible to viruses through email attachments and downloading corrupted files. Viruses are often hidden in software and difficult to detect. They can infect other computers in your home and spread quickly to your contacts. Your personal data can be compromised or lost completely.

Other types of malicious programs include adware, spyware, and malware. While these programs cannot spread (non-reproductive properties) to other computers, they can infect one computer and do significant damage. We help with virus removal and protections in the Rock Hill area.

If your computer is operating slowly, or you suspect you may have a virus, call GEM Systems. We can determine the source of your problem through our comprehensive scanning process and deactivate the virus promptly. We can recommend proper antivirus software to protect your computer against attacks in the future.

We recommend you back up your data often but if you do encounter a crashed hard drive, GEM Systems provides data recovery services to restore your files.

Below is a brief list of typical home computing problems. If you do not see your computer issue listed below, call us anyway. We can give you customized support to almost any computer issue possible. We’ll fix the problem and will never try to sell you something that you don’t need.

Your Home Computer Is at Risk If...

You get a virus from an email or website
Your hard drive crashes and erases all of your files
You update your OS and there is an error

Computer Repair | Diagnostics | Tech Support
Have you dropped/spilled something on your computer and need a part replaced? Are you getting error messages when you try to perform your routine/maintenance tasks? Or do you just have general questions about technology support? Look no further. With over two decades in the IT industry we can give you guidance on almost any problem you may have with your computer.
Security, Data Recovery
When a data loss occurs on your computer, it can cause havoc in your life. Important documents, such as family records or term papers, need to be recovered quickly and securely. Our data recovery services will help you restore your lost documents.
Wired & Wireless Networks
Connectivity issues can be time consuming and frustrating! We are here to take the struggle out of your “behind the walls” technology as well.
If you need more speed, we can easily upgrade your existing Wired 10/100 Ethernet Network to the latest and greatest in “gigabit” technologies, effectively giving you 10 times the throughput (speed) you have now!
If you are looking for a cleaner and more flexible solution, we can also convert your network to a more practical wireless system that provides speed, efficiency and security. GEM Systems can configure a wireless system through installing the routers, adapters, and devices properly. Discover all the advantages from operating on a wireless networking system. Going completely wireless is just a phone call away.
Spyware | Adware | Malware | Virus Removal
Many common computer viruses are spread through email attachments and downloading files from the Internet. They are more difficult to detect because they are cleverly disguised or hidden in software. These viruses can erase everything on your hard disk and corrupt your data. They can spread to other computers in your network through email, or slow your computer so it is no longer operating efficiently. If the virus is not discovered and deactivated properly, it can quickly return to cause further destruction.

GEM Systems performs an extensive search for the root location through a comprehensive scanning process. We will track the source of the virus and deactivate it to prevent further infection. We’ll then set up a firewall to block further infection and provide recommendations on the appropriate protection software.
Virus Protection
GEM Systems can help you take preventative steps to protect your computer and files from identity-stealing spyware and malware.
Hard Drive (HDD) Replacement
Overheating, sudden power failures, and normal wear and tear are three predictable ways that any computer's hard drive can fail.

If your hard drive fails, it renders your computer unusable. The good news is that the broken hard drive can be replaced with a new one. A professional GEM Systems representative may also be able to save the data that was on the crashed hard drive.
Computer Memory Upgrades
Is your computer running slowly or are you completely out of Memory? Think twice before installing the memory yourself: You can render your computer unusable if you don’t know what you are doing. We at GEM Systems are experienced in upgrading computer memory. This is one job you should leave it to the pros.
Power Supply Replacement
Depending on the type of laptop you have, your battery source may fail on you before your laptop does. You can tell if this is the case if the laptop will no longer hold a charge. If you want to use your laptop without having it plugged in to a wall outlet, you'll need a new battery installed!
Laptop Repair
Laptops are a costly investment, so if yours fails on you it can cause a lot of stress and worry. Before you decide to toss it in the dumpster, give the GEM Systems a call. We repair damage to almost all brands of laptop. Call us for a customized quote and see how we may be able to get your laptop get back to working condition again.
Printer Setup and Repair
A printer is a computer output devices that has several moving parts- which means it is very susceptible to malfunctioning. If this should happen, we are available to service your broken printer.

If you get a new printer or computer, you will need to connect the two devices before you are able to send files to print. Our GEM systems team is experienced in printer setup and can make sure your printer is ready to receive files to print.